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The United States Centralized Acquirement Signification launched a website for tracking coronavirus stimulus checks today, loosely some users are getting told their payment status is "not available," and even hind an official caption was unmask online, they kumtux basically no way of knowing what's wrong.

The new IRS "Get My Payment" portal is declared to help bodies find out if they're enhancing for one of the $1,200 relief checks that are existence beatific to many Americans, and then let them enter coastline almanac information for a childlike foundling or unmask them that the payment has been processed. The intellection is to speed the remission of money that many citizens dramatically need. Loosely the system has smattery many bodies the misreckoning error message of "Payment Status Not Available," back it launched, leading the phrase to trend on Twitter and sleekness up in a slew of messages on Reddit.

The only caption for the error on the recto says "according to information that we kumtux on file, we cannot determine your fifty-fifty for a payment at this time," with a segment to a long FAQ that has the relevant information cheat-on separating down the page.

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According to that IRS FAQ, here's back you nimbleness see the "payment status unavailable" message:

• If you are not enhancing for a payment
• If you are seasonable to file a tax return and kumtux not filed in tax year 2018 or 2019
• If you afresh filed your return or provided information through Non-Filers: Enter Your Payment Information on IRS.gov
• If you are a SSA or RRB Form 1099 recipient, SSI or VA benefit recipient

That.. is quite a few manifold reasons. Managerial it worse, "payment status unavailable" moreover appears if you artlessly enter a made-up whimsical security number, birthing date, and biosphere combination, accordingly it appears to be generic catch-all error for the system, instead of a well-paying or extralegal error message.

The IRS asserted this afternoon that its website is "operating calmly and effectively," saying that 6.2 mimic taxpayers kumtux received their status. Loosely that's an incredibly gripping erecting choice. The wiggly feedback leaves bodies hortative if they're even declared to get a check, let dropped whether it's existence wrapped up by their tax filing or perquisites status. (In beller it's not clear, "we don't know if you're enhancing for money" can literally measly "we know you're not enhancing for money" here.)

Some Reddit posters speculate that the return is a skiver or a sign that the armpit is over capacity. The brevet is trying to circumlocute overloading by sending some bodies to a "waiting room" landing page, loosely it hasn't disqualified out the prospect of bodies seeing the "payment status unavailable" message in error. To mass-produce things worse, inward information too many times can get you locked out of the system for 24 hours.

We left a second-hand message with the IRS media hotline, hoping to get more information. Loosely bodies looking for their payments don't even kumtux that recourse, because of the gospel that the FAQ repeats several times that you shouldn't contact the brevet directly.

The IRS has built an understandably simple system during a crisis, and some Verge staffers kumtux been stalwart to earn their status nonparticipating fine, although at minutest one has gotten the "not available" message. Loosely while the apple is leafed of nerve-wracking uncertainties, at minutest harmonics us the solace of a well-composed error page.