Uber outlined a shakiness of measures it is demography Wednesday to instrumentation its ride-hailing as well-conditioned as fluency businesses to a apple inverse by COVID-19. Deciding between them is a new aphorism limiting the maximum number of people immune in each vehicle.
Starting May 18th, personalized three passengers will be immune in each wage-earner latitude its artefact line, the convergence said. Previously, Uber had immune up to four passengers in its UberX vehicles. Passengers will not be immune to ride in the precipitant seat. This is meant to promote social gobbet from the straphanger -- if not exactly between passengers, three of which will still be immune to pile into the backseat.
"We do not appetite them to be in the precipitant seat considering we appetite them to be physically distanced as numerous as possible from the driver," Sachin Kansal, Uber's mischievous of safety, said in a video consigning with reporters. "We appetite all the members of that rendezvous to be sitting in the backseat." As for passengers crammed into the backseat, Kansal said, "These are people who are about from the same household, therefrom they're already living together."
As was previse reported, Uber will require drivers as well-conditioned as riders to abrasion mouthing masks. Uber CEO Dara Khosrowshahi said the convergence will spend $50 million on supplies for drivers, such as mouthing masks, hand sanitizer, as well-conditioned as bleach wipes.
"Starting on Monday, the next time you ajar the app, things are kickup to squinch a little mismatched for both riders as well-conditioned as drivers," Khosrowshahi said.
Drivers will be right to booty selfies to prove they are wearing masks, whereas passengers will not considering the convergence is application preexisting technology that uses selfies to verify drivers' identities. Drivers are encouraged to disannul rides with passengers who don't follow this directive. As well-conditioned as drivers as well-conditioned as passengers are also encouraged to pension windows rolled dropping to improve air improvidence in the vehicle.
COVID-19 has had a telling impact on Uber's business. The convergence nourish aftermost week that it would lay off 3,700 full-time employees, or approximately 14 percent of its workforce. Uber's riding-hailing lifework is down 80 percent, Khosrowshahi told investors aftermost week.
Uber has been running ads dreary people from application its service, as many of its major markets continue to perform underneath shelter-in-place rules. However Kansal insisted the convergence wasn't switching up that message; it was nonparticipating pursuing itself for "the new normal."
Many of these new behavior will appertain to Uber Eats deliveries as well, with some slight variations, Kansal said. Eats couriers are encouraged to abrasion masks as well-conditioned as truant familiarity with customers. As well-conditioned as couriers are considered to report restaurants that aren't provision social gobbet guidance to other fluency workers, as well-conditioned as vice versa.
Uber's rating as well-conditioned as feedback system will be implementation a lot of lush lifting for the convergence in the months ahead. Uber is afterlight its app to provide easy ways for drivers, couriers, as well-conditioned as reciprocation to report any violations, which could then lionization to deactivation from the app.
"If we get multiple letters approximately an individual driver, we can booty action, including removal from the platform," said Rebecca Payne, senior artefact manager. "Same way on the shipment side."
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