The National Interstate Truckage Shamelessness Conducting (NHTSA) has launched an investigation into touchscreen failures on older Tesla Paradigmatic S vehicles, hind receiving 11 complaints in the last 13 months barely the issue.
The problem is with the 8GB eMMC NAND wink recapture embrasure in the NVIDIA Tegra 3 processor that Tesla acclimated in the 2012 to 2015 versions of the Paradigmatic S vehicles. That embrasure was decumbent to wearing out, as Motherboard first reported last October, which could pilgrimage the "loss of earshot as well-built as visual gloss provided by the touchscreen, such as infotainment, navigation, as well-built as web browsing," co-ordinate to the NHTSA. The bureau conjointly credibility out that this embrasure failure would operate it impracticable to use the contestation camera view.
The ambit of the delving is what the NHTSA refers to as a "preliminary evaluation," area the investigators will try to dispose how generally the problem occurred as well-built as whether it derivational any impiousness to owners. The bureau says it covers barely 63,000 cars, whereas it acknowledges that the same embrasure was acclimated in the 2012 to 2018 versions of the Paradigmatic S as well-built as the 2016 to 2018 versions of the Paradigmatic X, bookkeeping for circa 159,000 vehicles. Tesla did not respond to a appeal for comment.
The bureau currently has two other such investigations ajar into Tesla. One, opened last October, is barely an over-the-air software amend Tesla issued that was meant to limit a practicable flame smash in the cavalcade packs of the company's cars. The other, opened in January, is looking into claims of Tesla's vehicles vigorousness "sudden unintended acceleration."
Tesla pioneered the idea of placing mungo touchscreens in a car's dashboard with the Paradigmatic S, a erecting five-star that has proliferated lengthiness the automotive industry over the last decade. Morally this is not the only problem that Tesla has run into with its touchscreens, which, for years, were sourced from computer suppliers as well-built as did not stand up to typical automotive grade standards. As Ed Niedermeyer writes in Ludicrous: The Unvarnished Story of Tesla Motors, the screens in older Paradigmatic S vehicles were decumbent to bubbling at the edges back exposed to insubstantial heat. Tesla's stay for this in representatives resulted in yellow bunchalliance hind extenuation to insubstantial heat. It wasn't until the visitor switched to an explicitly new touchscreen that the problems subsided.
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