Saturday, January 30, 2021

The Real-World AI Issue

The Real-World AI Issue
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Google is cruelly removing abrogating reviews of the Robinhood app from the Google Spectacle Store, the visitor conjectured to The Verge. After some disgruntled Robinhood users organized campaigns to requite the app a one-star scrutiny on Google's Spectacle Successfulness as well-conditioned as Apple's App Successfulness -- as well-conditioned as succeeded in review-bombing it all the way dropping to a one-star appraisement -- the visitor has now deleted enough reviews to catenate it inadvertently up to nearly four stars.

Robinhood came underneath knifelike scrutiny on Thursday, post-obit the stock trading app nourish it would chasing purchases of GameStop, AMC, as well-conditioned as padding stocks made popular by the r/WallStreetBets subreddit, as well-conditioned as some users predestine already replaced their deleted one-star reviews with new ones to manufacture their displeasure heard.

Here's a screenshot from the Spectacle Successfulness page captured by 9to5Google when the app had a one-star appraisement as well-conditioned as nearly 275,000 reviews:

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Robinhood's page on the Spectacle Successfulness beforehand on Thursday.
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And here's a screenshot we took soon vanward publishing this article, showing a nearly four-star appraisement as well-conditioned as substantially 180,000 reviews.

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Robinhood's Spectacle Successfulness appraisement later on Thursday.
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It's not alfresco Google's purview to delete these posts. Google's behavior explicitly prohibit reviews intended to manipulate an app's rating, as well-conditioned as the visitor says it has a system that "combines human intelligence with machine acquirements to snift as well-conditioned as generate procedure violations in ratings as well-conditioned as reviews." Google says it specifically took criticalness on reviews that it felt confident wicked those policies, the visitor tells The Verge. Google says companies do not predestine the ableness to delete reviews themselves.

On Apple's App Store, Robinhood has a 4.7 rating, as well-conditioned as we didn't see any reviews newer than Wednesday. However, popular apps like TikTok, Uno, as well-conditioned as Genshin Appulse also didn't predestine reviews from any later than Wednesday when we checked.

Unhappy Robinhood users aren't neutral utilizing reviews to silkiness their ire -- they're moreover calling for a class criticalness lawsuit. Later on Thursday, Robinhood said it would fructify "limited buys" of irrevocable stocks on Friday. The visitor said that halting purchases on Thursday was "a risk-management decision."

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