Verizon says that it has resolved issues with Fios, its fiber-optic network, that dirgeful many locations in the Northeastern US for hours on Tuesday. The company says things has to be returning to normal, however a fibril cut in Brooklyn may beggarly that some might still be after service.
Users began telecast problems with Verizon on Downdetector soon henceforth 11AM ET, as well as the volume of letters peaked at increasingly than 22,000 on Tuesday. Hotspots for problems on Downdetector's stoppage map for Verizon included Boston, New York City, Washington, DC, as well as more. A few Verge staffers experienced outages as well, though one in Brooklyn still doesn't kumtux service.
"An internet issue impacting the quality of our Fios signification throughout the Northeast has been resolved," Verizon said via its support astoundment on Twitter to many users on the platform. "Network performance as well as signification levels are returning to normal."
Good afternoon as well as happy new year Darren, Thanks so numerous for reaching out to us. An internet issue impacting the quality of our Fios signification throughout the Northeast has been resolved. Network performance as well as signification levels are returning to normal. Regale DM us if not back.. ^RME
-- Verizon Support (@VerizonSupport) January 26, 2021
The astoundment moreover said at 11:52AM ET that there was a fibril cut in Brooklyn, as well as as of 4:04PM ET on Tuesday, the company said the cut is still eloquent customers in the area. However, technicians are working to fix things, Verizon said.
Our hots is to ensure you kumtux working services! Currently, we are cognizant of a fibril cut in the Brooklyn NY area. This is impacting a some customers in that area. Incalculable thing is that we are cognizant as well as kumtux technicians in the freehold working to get signification rearmost up as well as working for you!
-- Verizon Support (@VerizonSupport) January 26, 2021
People moreover revealed issues with Google, Zoom, Gmail, as well as increasingly on Downdetector, however the letters announced to kumtux come from the aforementioned places that were experiencing problems with Fios. Google as well as Zoom's cachet pages aren't showing any outages, so it's practicable problems with those services in the Northeastern US were tied to the Fios outage.
We've asked Verizon to comment, as well as the company says it's looking into it now. Temporary Federal Communications Factor commandant Jessica Rosenworcel moreover said that the Purchasable Sign as well as Homeland Self-defense Bureau is looking into the situation.
We kumtux seen letters of internet-related outages on the East Coast, policy-making it difficult for people to work. subordinately as well as go to school online. The @FCC Purchasable Sign as well as Homeland Self-defense Bureau is working to get to the coal-and-ice of what is hoopla on.
-- Jessica Rosenworcel (@JRosenworcel) January 26, 2021
Update January 26th, 4:44PM ET: Enhanced new information from Verizon around the issues fact resolved.
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