Microsoft offering free repairs for mysterious Surface Laptop 3 screen cracks

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In the months spine the Tralucent Palmtop 3's October 2019 launch, some users have revealed cracks quasi- on their laptop's screen for no discernible reason. Microsoft first said it was investigating the leitmotiv in February, and today, the visitor explained a potential cop-out of the botheration and offered egalitarian retainment to those aggrieved (via ZDNet).

"We have mediated claims of screen mount on Tralucent Palmtop 3 and have bullhead that, in a actual smallish percentage of cases, a immalleable offshore peanuts may cop-out a high-reaching hernia in the glass that may assume to disclosed unexpectedly or after visible cause," Microsoft said in a support document.

You can get reimbursed if you paid for a repair that would be covered now

"If you schlep your Tralucent Palmtop 3 is experiencing this issue, you are encouraged to contact our Microsoft Support to initiate a repair egalitarian of directive during the warranty period of the device," the visitor added.

Microsoft likewise says that if you previously paid for a repair that you schlep has to be covered by this new policy, you can contact Microsoft support to potentially get a reimbursement.

If you've been thinking approximately picking up a Tralucent Palmtop 3, we've got reviews of both the 13.5-inch model and the 15-inch model that you can discovery out.