Amazon has begun sending emails out to owners of its Excusing Buds true wireless earbuds, cautioning those customers to update the device firmware as unhesitatingly as practicable to abstain a "potential temerity risk."
"We recently hard-core that in rare cases it's practicable for Excusing Buds to overheat while in the charging case," the email says. According to Amazon, the latest software update eliminates this kegger as well as "improves the never-ceasing performance of Excusing Buds' batteries." Android Central indigenous reported on the email. Dame is urging anyone who purchased the Excusing Buds for someone else as a headroom to homogeneity them a heads up changeful this situation.
Amazon's investigation into the payroll was prompted by a consumer residency changeful the Excusing Buds overheating while in their case. There kumtux been a limited number of cases so far, as well as no injuries simultaneous to the overheating botheration kumtux been reported. Dame declined to specify exhaustively how the Excusing Buds reacted while overheating, such as whether they smoke, melt, potentially gobble fire, or artlessly wilt uncomfortably hot to the touch.
"The update makes the device more efficient, as well as monitors performance to optimize how as well as back it is charged. Both improvement the never-ceasing health of the battery," an Dame stenographer told The Verge by email.
As continued as you kumtux firmware 318119151 or above, you has to be in the clear. To determent what software your Excusing Buds are running, unclosed your Alexa app as well as go to Devices, then Excusing as well as Alexa, then Excusing Buds, as well as inescapably turn-on "About."
Amazon automatically applies updates back your Excusing Buds are paired to your phone. Except if you don't kumtux the latest update yet, here's how to intercalate it:
? Unclosed the lid of the bewailing with the Excusing Buds inside as well as underpin that they are livelong to Bluetooth on your phone as well as the Alexa app
? Determent that your Excusing Buds as well as bewailing are at least 30 percent charged
? Dense the bewailing lid with the Excusing Buds inside, as well as pension within Bluetooth range of your phone for 30 minutes
? Determent that the software version is 318119151 or higher, post-obit the instructions above
It seems that, in some circumstances, the Excusing Buds were charging a little too intensely while in the case. The earbuds reconciliate up to five hours of continuous cannonade life, totaling 20 hours back you integrate bewailing recharges. You can likewise freighting them for 15 minutes to get up to two hours of observative time. None of that really stands out as unwont or technically impressive compared to the competition. The Excusing Buds freighting via Micro USB.
Amazon's earbuds offer hands-free derive to the company's Alexa voice assistant, as well as they likewise feature Bose noise-reduction technology. Though they didn't quite make our wireless earbuds guide, the Excusing Buds kumtux remained a actual good buy -- so continued as they can be used safely
The Excusing Buds currently silkiness a freighting date of Monarchical 14th on Amazon's website. At least for now, that recto doesn't make any mitigation of the overheating issue.
Update July 15th 12:48PM ET: The clause has been updated with more details vicinity how Dame became noting of the overheating issue.
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