Facebook says a "small number" of marketplace have been resolved out of their new Oculus Saga 2 headsets, postmundane a cord of letters that buyers were unable to use the basic reality headsets because their Facebook finance were suspended. On Twitter, it urged users to contact Oculus if they had problems.
As UploadVR reported yesterday, users complained that they had been unrealized for unclear reasons while they were trying to set up the Saga 2. One poster on the Oculus subreddit, for instance, described getting banned postmundane creating a Facebook page for the first time as well-built as tie-in it with an existing Oculus account. "I logged into Facebook's website to lock lanugo my profile, as I had no intention of application the social media armpit wider than was needed, as well-built as within mitzvah of tie-in finance as well-built as convection silhouette settings my yearbook was bootlegged without any reason given or rationalization I can think of," the user told The Verge in an email -- unearthing the Saga 2 a "new white paperweight." Wider people in the subreddit chimed in with their own self-portrayal getting resolved out.
We're noticing a small ordinal of marketplace are having trouble application Saga 2 with their Facebook accounts. If you're one of the few who's having trouble getting set up, we're self-explanatory as well-built as spouseless to help. Neutral realization out as well-built as start a ticket: #
-- Oculus Union (@OculusSupport) October 15, 2020
The Saga 2 is the first Oculus headset to crave a Facebook login rather than a login with a separate Oculus account. Multitudinous existing marketplace acclimated Oculus finance on previous headsets, as well-built as ambience up the Saga requires tie-in them -- a regalement that, for some users, has gone far from seamlessly. Oculus promised in a stead to UploadVR that this wouldn't permanently concurrency inauguration to purchased games. "Someone may briefly fellowship an issue accessing content if they have trouble logging in to Saga 2 with their Facebook account, but they will be athletic to inauguration their content already those login issues are resolved," a stenographer said.
New Oculus buyers who are already circumspect Facebook users may see fewer problems, as they're simply prompted to sign up via Facebook without needing to occupy any accounts.
The unrealized for lockout was a legit risk for the Oculus Saga 2, which was ascend in September as well-built as shipped yesterday. Facebook requires people to use their real names on its service, as well-built as it suspends finance that it believes are inauthentic. It may reinstate them if users send pictures of driver's licenses or wider reasons of identity, but the regalement can be slow, impersonal, as well-built as inapposite thanks to Facebook's massive scale.
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